DESTIN DAYS VACATION RENTAL POLICIES
DISCLAIMER: By booking a reservation with Destin Days, you are stating that you have fully read, understand, and agree to the rental policies listed herein the Destin Days Rental Policies.
RESERVATIONS:
· Reservations may be made up to one year in advance either online by visiting www.destindays.com or www.beachhousedestin.com or toll free at 1-866-334-GULF (4853).
· All reservations must be made by an adult over the age of 25 with a valid credit card and this adult must be staying in the property. A minimum of one person over the age of 25 for every two people staying in the property is required. No chaperoned parties or vacationing students are permitted and will be subject to immediate eviction and forfeiture of both security deposit and rental fees.
· Reservations made under a false pretense will be subject to eviction and forfeiture of rental fees.
· Destin Days reserves the right to make a substitute accommodation for you if circumstances demand.
ADVANCE RENTAL PAYMENT:
· Advance Rental Payment of $500 for condos and $1000 for houses is required at the time of booking the reservation and may be made only by a major credit card.
· Advance payments are applied towards the total rental amount, which is due 45 days prior to arrival. All Advance Payments are held in an interest bearing escrow account, where all interest will accrue to DESTIN DAYS.
· To avoid cancellation, Rental Payment balance is due in full 45 days prior to check-in and may be made by traveler's check, bank money order, cashier's check, E-Check, or a major credit card. We accept personal checks if received 45 days before arrival date.
CHANGE/ CANCELLATIONS:
· All reservations that are not paid in full within forty-five (45) days of the check-in date will be cancelled and all advance payments will be forfeited.
· A fee in the amount of $30.00 will be charged to change any reservation scheduled to arrive greater than 45 days from the check-in date. A fee in the amount of $100.00 will be charged to change any reservation scheduled to arrive 45 days or less from the check-in date. This change fee does not apply to those guests looking to extend their stay.
· All reservations, excluding monthly rentals, cancelled greater than forty-five (45) days prior to check-in date will receive a full refund of any advance payments, minus the administration fee and $50 cancellation fee. All reservations, excluding monthly rentals, cancelled forty-five (45) days or less prior to check-in date will forfeit their Rental Payment and administration fee unless Destin Days can procure a similar guest reservation for that property for the original rental duration or greater.
· For monthly rentals, reservations cancelled greater than ninety (90) days prior to check-in date will receive a full refund of any advance payments, minus administration fee and a $50 cancellation fee. Monthly rentals cancelled ninety (90) days or less prior to check-in date will forfeit their Advance Payment and administration fee.
· Early departures for any reason, including but not limited to inclement weather, do not warrant the refund of any advance payments or rent.
· If the National Weather Service issues a Hurricane Warning (NOT Tropical Storm Warning) for the Destin area, currently registered guests will be refunded any unused portion of rent from the time they check-out of the property. Guests scheduled to arrive during a Hurricane Warning may either shorten their stay to come in after the warning is lifted and will be refunded any unused portion of rent or they can choose to cancel their reservation in its entirety and receive a full refund of any advanced payment minus a $50 cancellation fee. However, if no hurricane warning is issued specific to the Destin area, and you choose to cancel your reservation, you will loose your Advance Payment.
'PEACE OF MIND' DAMAGE WAIVER:
· A Damage Waiver fee ($35-$60) will be collected on each reservation. This 'Peace of Mind' Damage Waiver provides for up to $2000 of non-intentional damage to the unit. The person named on the reservation and all guests staying in the property will be covered for reported accidental loss or damage up to the maximum coverage limit. This does not negate your responsibilities as a tenant. You must notify Destin Days of ANY damage to the unit during your occupancy or this plan is void.
· The Damage Waiver does not cover theft, gross negligence, willful or wanton conduct, intentional damage, lost keys, swimming pool passes, club cards, or gate cards, excessive wear and tear, excessive cleanup, unauthorized late check-outs, pets, smoking, or any other violation of our rental policies. Additionally, you authorize Destin Days to charge the credit card on file with any additional damage payments.
CHECK-IN/ CHECK-OUT:
· DESTIN DAYS utilizes a self check-in process for the convenience of our guests.
· Check-in is 4 P.M. CST and check out is NO LATER THAN 10:00 A.M. CST. Please be respectful of these times as cleaning / maintenance crews are required to follow strict scheduling. During peak seasons and holidays, there is a possibility that a unit will not be ready by 4PM. We greatly appreciate your patience as we are working hard to ensure your property is properly cleaned and meets our quality standards.
SMOKING:
· Absolutely no smoking is allowed in or around rental properties.
· Violation of the No Smoking policy will result in immediate eviction, forfeiture of rent, and extra charges for restoring the property to its original condition.
PETS:
· Absolutely no pets are allowed in rental units. Your credit card will be charged for carpet cleaning and a flea spray treatment if any evidence of a pet(s) is found in your unit.
· Violation of the No Pet policy will result in immediate eviction and forfeiture of rent, and extra charges for restoring the property to its original condition.
KEYS:
· A service fee of $50 will be charged to the credit card on file if Destin Days is called to unlock a unit due to a guest being locked out after 6PM. A fee of $80 will be charged for each lost property key.
GRILLING:
· Grilling is only allowed in designated areas for all condominiums. Grilling on balconies of condos is NOT allowed. Clean community grills after each use to avoid additional fees.
· For those properties that have grills, it is the responsibility of the guests to clean the grill after each use and prior to check-out to avoid additional fees.
CLEANING:
· Rental units will be cleaned to quality standards prior to your arrival as well as after your departure. No daily maid service is provided. Please try to maintain units as if they were your own. Renters are responsible for the cleaning of the unit during their stay and for leaving the unit in good condition at check-out. If units are found abnormally dirty at check-out, additional charges will be charged to your credit card to assist in performing a deep cleaning of the unit.
FURNISHINGS:
· All rental properties have a fully equipped kitchen, coffee maker, dishwasher, color TV's, microwave oven, DVD players, central heat and air conditioning, telephone, washer & dryer, a blender, an iron and ironing board, linens and towels. All linens, including towels and blankets are to be used in the unit only. It is prohibited to rearrange furniture. You should bring your own beach towels with you. Locked closets are maintained by home owners for personal use. Please respect these areas. Some owners provide beach toys, chairs, and umbrellas for use by Destin Days guests. You may want to arrive at the property and review the beach items before procuring additional items. No guarantees on beach items can be made by Destin Days.
QUESTIONS/ COMPLAINTS:
· The property owners and management work hard to ensure that the rental property and its amenities are in place and in good working order. Management will be available to handle questions, complaints and supervise maintenance. In case of a maintenance problem, management will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, television or cable service, appliances, etc. It is guest's obligation to report any problems or damage immediately to management.
RATES AND AMENITIES:
· RATES & AMENITIES ON DESTINDAYS.COM ARE SUBJECT TO CHANGE WITHOUT NOTICE
· Thanksgiving and Christmas holiday reservations will include a 10% increase to the currently listed rates.
· Rates on destindays.com do not include cleaning fees for those reservations booked less than seven (7) nights.
· Rates on destindays.com do not include rental tax.
· Rates on destindays.com do not include the $45 non-refundable administration fee.
· Rates on destin days.com do not include the “Piece of Mind” damage waiver.
· Reservations scheduled to check-in between the months of March and October are entitled to free amenities offered by local area vendors that have setup an agreement with Destin Days and their guests. Each reservation will be issued an Amenity Card that will entitle them to one free service from each participating vendor. Details regarding the amenity program and current participating vendors can be found at www.destindays.com.
RENTER RESPONSIBILITY:
· Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not on the premises. Each property is privately owned, so décor, colors and inventories may change. Rearranging the furniture or removing any items from the unit is prohibited.
· It is further understood that exceeding the maximum occupancy will result in immediate eviction and forfeiture of rent.
· The renter named in this agreement will be responsible for ensuring that both themselves and all guests, whether they are registered in the rental unit or not, adhere to the rules and regulations affecting the building and/ or community that you are staying in.
· The renter acknowledges that management, property owners, and employees do not carry personal liability insurance and can not be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of nature, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline.
· Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management, and reservations of the property and to release and hold harmless it's owners or representatives for any loss or damage to personal property or for any injury and/or death.
· Representatives of management or owners may enter the premises at any reasonable time to make repairs. Management will not be held responsible for acts of theft or vandalism or other damages to the guests' personal items left in the unit. Neither management, nor the owner is responsible for personal items left on the premises by guest upon departure. Units may not be sublet.
DESTIN DAYS is the acting agent of the property owner and reserves the right to make exceptions to the above policies at any time for the best interest of the property owner(s).
