DESTIN DAYS VACATION RENTAL POLICIES
DISCLAIMER: By booking a reservation with Destin Days, you are stating that you have fully read, understand, and agree to the rental policies listed herein the Destin Days Rental Policies.
Reservations may be made up to one year in advance either online by visiting www.destindays.com or www.beachhousedestin.com or toll free at 1-866-334-GULF(4853).
Reservations must be made by an adult over the age of 25 with a valid credit card and this adult must be staying in the property. A minimum of one person over the age of 25 for every two people staying in the property is required. No chaperoned parties or vacationing students are permitted and will be subject to immediate eviction and forfeiture of rental payment.
Reservations made under a false pretense will be subject to eviction and forfeiture of rental payment.
Destin Days reserves the right to make a substitute accommodation for you if circumstances demand.
An initial rental payment of $500 for condos and $1000 for houses is required at time of booking and may be made only by Visa, MasterCard, Discover or a bank issued debit card.
Initial rental payments are applied towards the total rental balance. All initial payments are held in an interest bearing escrow account where all interest will accrue to Destin Days.
The total rental balance is due in full 45 days prior to check-in and may be made by personal check, traveler's check, bank money order, cashier's check or by filling out the E-Check form.
CHANGES AND CANCELLATIONS:
Reservations that are not paid in full within forty-five (45) days of the check-in date may be subject to cancellation and all rental payments may be forfeited.
Any reservation within 45 days of the check-in date may not change properties. A reservation within 45 days of the check-in date may not change dates unless arriving on an earlier day or extending the reservation.
Any reservation, excluding monthly rentals, cancelled greater than forty-five (45) days prior to the check-in date will receive a refund of any initial payments less the administration fee and a $50 cancellation fee. Any reservation, excluding monthly rentals, cancelled forty-five (45) days or less prior to the check-in date will forfeit the total rental payment unless Destin Days can procure a similar reservation for the property for the original rental duration or greater. Destin Days may offer up to a 25% discount in order to procure a similar reservation. Any cancelled reservation will forfeit the administration fee and pay a $50 cancellation fee.
For monthly rentals, reservations cancelled greater than ninety (90) days prior to check-in date will receive a full refund of any initial payments less the administration fee and a $50 cancellation fee. Monthly rentals cancelled ninety (90) days or less prior to check-in date will forfeit the total rental payment unless Destin Days can procure a similar reservation for the property for the original rental duration or greater. Destin Days may offer a discount in order to procure a similar reservation. Any cancelled reservation will forfeit the administration fee and pay a $50 cancellation fee. Monthly guests may not switch properties inside 90 days prior to arrival.
Early departures for any reason including but not limited to inclement weather will not warrant the refund of any rent.
If the National Weather Service issues a Hurricane Warning (NOT a Tropical Storm Warning) for the Destin area, currently registered guests will be refunded any unused portion of the base rent from the time they check-out of the property. Guests scheduled to arrive during a Hurricane Warning may either shorten their stay to come in after the warning is lifted and will be refunded any unused portion of the base rent, or they can choose to cancel their reservation in its entirety and receive a full refund of the total rental payment less the administration fee and a $50 cancellation fee. However, if no hurricane warning is issued specific to the Destin area, and you choose to cancel your reservation, you will forfeit your total rental payment.
A Non-Refundable Damage Waiver fee ($35-$60) is collected for each reservation. This Damage Waiver provides for up to $2000 of non-intentional damage to the unit. The person named on the reservation and all guests staying in the property will be covered for reported accidental loss or damage up to the maximum coverage limit. This does not negate your responsibilities as a tenant. You must notify Destin Days of any damage to the unit during your occupancy or this plan is void.
The Damage Waiver does not cover theft, gross negligence, willful or wanton conduct, intentional damage, lost keys, swimming pool passes, club cards, gate openers, garage openers, excessive wear and tear, unauthorized late check-outs, pets, smoking or any other violation of our rental policies. The damage waiver does not cover damage to or from a golf cart. Additionally, you authorize Destin Days to charge the credit card on file with any additional damage costs.
CHECK-IN AND CHECK-OUT:
DESTIN DAYS utilizes a self-check-in and self-check-out process for the convenience of our guests.
Check-in is 4 P.M. CST and check out is NO LATER THAN 10:00 A.M. CST. During peak seasons and holidays, there is a possibility that a unit will not be ready by 4PM. We greatly appreciate your patience as we work hard to ensure your property is properly cleaned and meets our quality standards.
PRIVATE POOLS AND SPAS:
Some homes have private pools that can be heated for an additional fee. Not all pools can be heated. Homes with spas attached to pools have specific instructions that must be followed to avoid additional charges. These pools and spas cannot be heated to different temperatures at the same time. Heaters are disabled from June through August so pools and spas cannot be heated during this time. Destin Days reserves the right to disable heaters if overnight temperatures are forecasted to be below 40 degrees.
Smoking is not allowed in or around rental properties. Smoking policy violations are not covered under the damage waiver. Violation of the No Smoking policy will result in immediate eviction, forfeiture of rent, and extra charges for restoring the property to its original condition.
Pets are not allowed in any properties. Pet policy violations are not covered under the damage waiver. Violation of our pet policy will result in immediate eviction and forfeiture of rent and extra charges for restoring the property to its original condition.
A lockout fee will be charged if Destin Days is called to assist guests locked out of a property after business hours unless the lockout is due to equipment malfunction. The lockout fee will be determined by the locksmith and is due to the locksmith at the time of service.
Grilling is only allowed in designated areas for some condos. Grilling on balconies of any condo is not allowed and will result in immediate eviction and forfeiture of rent. For properties with grills, it is the responsibility of the guests to clean the grill after each use and prior to check-out to avoid additional fees.
All rental properties have fully equipped kitchens including a refrigerator, stove, oven, microwave, dishwasher, coffee maker, blender, toaster, pots, pans, cooking utensils, baking sheets, baking dishes, glassware, dishware and flatware.
Rearranging of furniture or removing any items from the unit is prohibited. Some owners have provided beach toys, chairs, umbrellas, etc. for use by guests. Beach items are not guaranteed.
LINENS AND TOWELS:
Destin Days provides all linens including sheets, towels, blankets, comforters and pillows. These items are to be used in the property only and should never be taken to the beach. These items are inventoried after every reservation and the cost to replace missing or damaged linens, pillows, etc. will be charged to the credit card on file.
Rental units will be cleaned to quality standards prior to your arrival as well as after your departure. No daily maid service is provided. Please try to maintain properties as if they were your own. Renters are responsible for the cleaning of the property during their stay and for leaving the property in good condition at check-out. If a property is found abnormally dirty during the check-out inspection, an additional cleaning fee will be charged to the credit card on file.
QUESTIONS AND COMPLAINTS:
Property owners and management work hard to ensure the rental property and its amenities are in place and in good working order. Management will be available to handle questions, complaints and supervise any needed maintenance. In case of a maintenance issue, management will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, internet, television or cable service, appliances, etc. It is the guest's obligation to report any problems or damage immediately to management.
RATES AND AMENITIES:
RATES & AMENITIES ON DESTINDAYS.COM ARE SUBJECT TO CHANGE WITHOUT NOTICE
Thanksgiving and Christmas holiday reservations will include a 10% increase to the currently listed rates.
Rates on destindays.com do not include cleaning fees. Cleaning fees vary.
Rates on destindays.com do not include State and County tax.
Rates on destindays.com do not include any non-refundable administration fees.
Rates on destindays.com do not include the non-refundable damage waiver.
Guests of Destin Days are entitled to amenities offered by local area vendors that have setup an agreement with Destin Days and their guests. Each reservation will be issued a “Complimentary Amenity Card”. Some vendors require this card and some vendors require vouchers which will be provided by Destin Days. Some amenities are seasonal and may not be available year round. Details regarding the amenity program and current participating vendors can be found at www.destindays.com.
It is understood that exceeding the maximum occupancy will result in immediate eviction and forfeiture of rent. All guests are responsible for the property, the contents of the property and themselves during occupancy. Guests must lock windows and doors securely when not on the premises and at check out. Each property is privately owned, so décor, colors and inventories may change without notice. Destin Days will provide a minimal amount of starter supplies, but guests are responsible for providing toilet paper, paper towels, trash bags, soaps, detergents, cleaning agents, etc.
The renter named in this agreement will be responsible for ensuring that both themselves and all guests, whether they are registered in the rental unit or not, adhere to the rules and regulations affecting the building and/ or community in which you are staying.
The renter acknowledges that management, property owners, and employees do not carry personal liability insurance and cannot be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of nature, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline.
Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management, and reservations of the property and to release and hold harmless it's owners or representatives for any loss or damage to personal property or for any injury and/or death.
Representatives of management or owners may enter the premises at any reasonable time to make repairs. Management will not be held responsible for acts of theft or vandalism or other damages to the guests' personal items left in the unit. Neither management, nor the owner is responsible for personal items left on the premises by guest upon departure. Units may not be sublet.
DESTIN DAYS is the acting agent of the property owner and reserves the right to make exceptions to the above policies at any time for the best interest of the property owner(s).